Privacy policy

YnTex (“YnTex”, “we”, “us”, or “our”) operates this website and all related services, features, content, and tools (collectively, the “Services”) to provide customers with a seamless and curated shopping experience.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our Services, including when you make a purchase, create an account, or communicate with us.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

---

## 1. Definition of Personal Information

For the purposes of this Privacy Policy, “personal information” means any information that identifies, relates to, describes, or can reasonably be linked to an individual.

Personal information does not include:
- Anonymous data
- De-identified or aggregated information that cannot reasonably identify you

---

## 2. Personal Information We Collect

Depending on how you interact with our Services, we may collect and process the following categories of personal information:

### a. Contact Information
- Full name
- Billing and shipping address
- Email address
- Phone number

### b. Financial Information
- Payment card details (processed securely via third-party providers)
- Transaction details
- Billing information and payment confirmations

### c. Account Information
- Username and password
- Account preferences and settings
- Security credentials

### d. Transaction Information
- Products viewed, added to cart, or purchased
- Order history
- Returns, exchanges, and cancellations

### e. Communications
- Customer support inquiries
- Feedback, messages, and correspondence

### f. Device & Technical Information
- IP address
- Browser type and version
- Device identifiers
- Network connection data

### g. Usage Information
- Interaction with our website
- Navigation behavior
- Time spent on pages and features used

---

## 3. Sources of Personal Information

We collect personal information from:

- Directly from you when you create an account, place an order, or contact us
- Automatically through cookies and tracking technologies when you use our Services
- Service providers who assist us in operating our business
- Third-party partners where permitted by law

---

## 4. How We Use Your Personal Information

We use personal information for the following purposes:

### a. Service Delivery
- Process orders and payments
- Fulfill purchases and arrange shipping
- Manage returns, refunds, and exchanges
- Maintain and manage user accounts

### b. Personalization & Improvement
- Customize your shopping experience
- Recommend relevant products
- Improve website performance and usability

### c. Marketing & Advertising
- Send promotional emails and offers (with consent)
- Display targeted advertisements
- Analyze campaign effectiveness

### d. Security & Fraud Prevention
- Verify identity and account access
- Detect and prevent fraudulent or unauthorized activity
- Maintain the integrity of our platform

### e. Customer Support
- Respond to inquiries and requests
- Provide assistance and resolve issues

### f. Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and enforcement actions
- Enforce our Terms of Service and policies

---

## 5. Disclosure of Personal Information

We may disclose personal information under the following circumstances:

### a. Service Providers
With trusted third parties who perform services on our behalf, including:
- Payment processing
- Shipping and logistics
- Data analytics
- Customer support

### b. Business & Marketing Partners
To deliver advertising and promotional services, in accordance with applicable law.

### c. Legal Obligations
To comply with:
- Legal processes
- Government requests
- Regulatory requirements

### d. Business Transfers
In connection with mergers, acquisitions, restructuring, or asset sales.

### e. With Your Consent
When you explicitly authorize us to share your information.

---

## 6. Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal information, including:

- Encryption technologies
- Secure data storage
- Restricted access controls

However, no system is completely secure, and we cannot guarantee absolute protection.

We retain personal information only as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes and enforce agreements

---

## 7. Cookies & Tracking Technologies

YnTex uses cookies and similar technologies to:

- Improve website functionality
- Analyze traffic and performance
- Personalize user experience

You may manage or disable cookies through your browser settings.

---

## 8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent
- Opt out of marketing communications

To exercise your rights, contact us at the details below.

---

## 9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your jurisdiction.

Where required, we implement appropriate safeguards, including:
- Standard contractual clauses
- Recognized legal transfer mechanisms

---

## 10. Children’s Privacy

Our Services are not intended for individuals under the age of majority.

We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.

---

## 11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.